Applying Human Factors to Incident Investigation

This 3 day programme is designed to equip staff with the knowledge and skillset to apply a Human Factors approach to their investigation work. This programme introduces the concept of systems thinking and provides participants with the opportunity to discuss their own work context. Participants will grow their investigative mindset, whilst developing their knowledge and skills of the investigative process from the event timeline to recommendations for improvement. The programme also includes the opportunity to discuss and reflect on the essential components of good investigation, including;

• Being open and honest

• Duty of Candour

• Co-designing investigations

• Just Culture 

• Systems based frameworks

• Closing the loop from recommendations to action 

This 3 day programme is designed to equip staff with the knowledge and skillset to apply a Human Factors approach to their investigation work. This programme introduces the concept of systems thinking and provides participants with the opportunit...