Delivering High Quality Care

Applying Human Factors to Incident Investigation

This 3 day programme is designed to equip staff with the knowledge and skillset to apply a Human Factors approach to their investigation work. This programme introduces the concept of systems thinking and provides participants with the opportunit...

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Course content

  • Lesson Pre work

    This is to be completed prior to Day 1 of the programme

    • Introduction to Human Factors
    • Watch the video before Day1 - Just a routine operation - Martin & Elaine Bromiley
    • Complete before Day 1 - Applying Human Factors to Incident Investigation: Pre-Assessment