Delivering High Quality Care

Applying Human Factors to Incident Investigation

This 3 day programme is designed to equip staff with the knowledge and skillset to apply a Human Factors approach to their investigation work.We will explore the importance of psychologically safe conditions for staff and how these can lead to jus...

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Course content

  • Lesson Pre work

    This is to be completed prior to Day 1 of the programme

  • Lesson Post event reflections